FAQ

See below a list of our most commonly asked questions. If this still doesn't answer your query visit our contact page and fill in a form, or alternatively, give us a call on 01375 488 882

Who are BCL Waste and Haulage?


BCL waste and haulage are a small business based in Essex. Our small friendly team pride ourselves on our reliable and affordable services. With over 25 years of experience, we've yet to find a job we can't complete from the industrial, commercial and domestic sectors. Whether it's a single, one-off service or a long term contract, we strive to offer the best service for you.




What can I expect on the day?


One of our team members will be in touch with you on the day of the collection/drop off to confirm times of arrival. All of our staff carry photographic ID and are DBS checked. Upon arrival for collection, our team will once again confirm the size and makeup of your waste, and proceed to remove it as quickly and efficiently as possible, making sure to clean the area afterwards. You will then be emailed a waste transfer note - This is a simple confirmation that the waste has been collected and is now in our responsibility.




Do you offer discounts for repeat customers?


If you're happy with our services, we will be more than happy to offer a repeat deal specifically based on your needs. We pride ourselves on gaining repeat customers and building a strong long term relationship with them.




Would you be willing to accept a job outside of your area of coverage?





Why do I need an Account Manager?


We know every business is different and waste is complex, so we aim to structure our service around you. All of our clients, regardless of the size of their project, are given a dedicated Account Manager. Your Account Manager will have a good understanding of your sector and can therefore offer you the most cost effective and reliable service to suit your needs.





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